Delete your data

Delete everything, from inside the app

Deletion is immediate and permanent. You do not need to ask anyone, and there is no waiting period. It cannot be undone.

What is deleted

Deleting your account removes all of the following, permanently:

• Your account and email address
• Date of birth, sex, height, activity level and goal weight
• Your full weight history
• Your entire food and drink log
• Dietary requirements, allergies and dislikes
• Diet plans, meal plans and shopping lists
• Training programs and logged workouts
• All wearable data synced from Health Connect
• Your coach conversation history
• Any support tickets you have raised
• Any meal photographs attached to entries

What is kept, and for how long

Encrypted database backups: up to 30 days. Backups rotate on a fixed schedule and are overwritten automatically. They are encrypted, are not searchable, and are never used to restore an individual account.

Nothing else is retained. Meal photographs sent for analysis are never stored at all, by Setpoint or by our AI provider beyond its own 30 day processing window.

Delete only part of your data

You do not have to delete your account to remove specific things:

• A food entry: tap Remove beside it on the Food tab
• Your coach history: Settings, then clear the conversation
• A saved food: delete it from your saved foods list
• A meal photograph: remove it from the entry it is attached to
• Wearable data: revoke access in Health Connect on your phone

If you cannot access the app

Email support@setpoint-nutrition.com from the address on your account and ask for deletion. We will action it and confirm within 30 days, at no charge.

You can also request a copy of everything held about you at the same address.